Privacy & data handling

Data you provide

When you engage with ElevRShift or use ElevRShift.pro we may collect information you actively provide. This information is used to manage engagements, deliver services and maintain professional records.

• Contact details: name, professional title, business email address and telephone number.
• Organizational information: company name, role, corporate structure and relevant business identifiers.
• Engagement documents: proposals, contracts, meeting notes, strategic plans and business data shared to support coaching work.
• Communications: emails, messages and recordings of sessions where consent is provided or where recording is necessary for service delivery.
• Billing and payment data: invoicing details, payment confirmations and tax-related information required for administrative purposes.
• Feedback and assessment data: survey responses and performance assessments voluntarily supplied by clients.

Data collected automatically

Certain technical data is collected automatically when you visit ElevRShift.pro or interact with our digital tools. This information helps us operate the site securely and improve user experience.

• Device and browser information, such as operating system, browser type and screen resolution.
• Usage data, including pages visited, time spent on pages and navigation paths within ElevRShift.pro.
• IP address and approximate geographic region derived from IP for security and analytics purposes.
• Referrer information and campaign data when arriving from external links or marketing campaigns.
• Cookie identifiers and local storage vouchers used to maintain session state and site preferences.
• Performance and error logs generated by systems to diagnose technical issues and maintain service reliability.

Third-party sources

We may receive information about you from third-party sources that are relevant to client onboarding, verification and service delivery. Such sources are used sparingly and only when necessary.

• Professional references and corporate registries used to verify company information and client identity.
• Payment processors and banks providing transaction confirmations for billing purposes.
• Authorized service providers such as cloud hosts, analytics vendors and secure communication platforms.

Processing of personal data is undertaken on one or more lawful grounds depending on the activity. Where required, we rely on consent, contract necessity, legitimate interests or legal obligations.

• Performance of a contract: processing necessary to provide coaching services you have requested and to perform contractual obligations.
• Legal obligation: processing required to comply with tax, accounting, or other statutory obligations applicable to ElevRShift.
• Legitimate interests: processing for security, fraud prevention and internal business administration when those interests are balanced against individual rights.
• Consent: where we ask for explicit consent for optional activities such as marketing communications or session recordings; you may withdraw consent at any time.

We use cookies and similar technologies on ElevRShift.pro to enable essential site functions, remember preferences and gather analytics that help us improve the service. Cookies are categorized by purpose and retention.

Cookie types include essential session cookies required for site operation, preference cookies to remember language or layout choices, analytics cookies for aggregated usage reporting, and third-party cookies when embedding trusted services.

Categories: Essential, Preferences, Analytics, and Third-party integrations. Essential cookies are strictly necessary; others can be managed by the user.

You can manage cookie preferences through your browser settings or the cookie banner on ElevRShift.pro. Disabling certain cookies may affect site functionality.

Read our detailed cookie policy on ElevRShift.pro for full information.

Sharing of personal data is strictly limited to purposes required for service delivery, legal compliance or where you have given explicit consent. Shared data is minimized and subject to contractual and security controls.

• Service providers: cloud hosting, secure file storage, analytics vendors and payment processors acting under instruction and confidentiality terms.
• Professional advisors: accountants, legal counsel or auditors engaged to support ElevRShift operations, where necessary.
• Regulatory or law enforcement bodies when disclosure is required by law or to respond to legal process.
• Prospective buyers or advisers in connection with a sale, merger or reorganization, with appropriate confidentiality safeguards.
• Client-designated third parties when you instruct us to share information for the purpose of coordinated advisory work.
• Aggregated or anonymized data may be shared for research or service improvement without identifying individuals.

To exercise any of the rights set out above, contact our privacy representative using the contact details below. We will verify your identity and respond within statutory timeframes. Requests should include sufficient detail to locate the relevant records.

[email protected]

We aim to respond to verified requests promptly and, where law requires, within one month. Complex requests may require an extension of up to two additional months, with notice explaining the reasons for delay.

Although ElevRShift is based in Switzerland, we recognize the relevance of the EU General Data Protection Regulation for individuals in the European Economic Area. When GDPR applies, we align our practices with its principles and respect the rights it affords data subjects.

• We collect only the personal data necessary to deliver executive coaching services: contact details, professional background, engagement records and billing information.
• Data retention is limited to the duration required for contract fulfilment, legal obligations and reasonable business needs; we apply regular reviews to remove outdated records.
• Personal data is processed under lawful bases relevant to service provision, legitimate business interest in client relationship management, and compliance with Swiss law.
• Access to personal data is restricted to authorized ElevRShift staff and accredited external partners under data processing agreements and confidentiality obligations.
• We implement technical and organizational measures proportionate to risks, including encrypted storage, access controls, and secure communication channels for coaching sessions and documents.
• You may exercise rights to access, rectify, restrict processing, object to processing, or request erasure where applicable under Swiss data protection regulations; requests are handled promptly and documented.

For matters related to data protection oversight in Switzerland, clients may consult the Federal Data Protection and Information Commissioner (FDPIC) and are informed of their right to lodge a complaint with the competent supervisory authority.